FAQs

SAINTO is a pioneering fashion retail platform born in Ulaanbaatar, Mongolia. We connect global fashion with discerning consumers across Central Asia, focusing on authenticity, fair pricing, and trust.

Every item sold on SAINTO is authenticated and sourced from globally trusted platforms. Our mission is to provide genuine products in a market often plagued by counterfeits.

We currently focus on Mongolia and Central Asia, but our ambition is to expand delivery across more regions in the near future.

Yes, items are 100% refundable within 1 week of purchase. The refund window starts when the package is delivered to your hand.

Speed is one of our core values. SAINTO leverages strategic logistics partners to ensure faster delivery than traditional retail channels in the region.

Yes. We are actively seeking partners who share our passion for authenticity, innovation, and growth. Contact us through our investment opportunities page for more details.